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ABOUT IVORYSUN:
Privacy Policy
Last updated: November 30, 2025
IVORYSUN (operated on Shopify) is committed to protecting your privacy. This policy describes how we collect, use, and disclose your personal information when you use our services.
📂 Information We Collect
We collect certain information necessary to provide you with our services, process your orders, and improve your experience.
Contact Information
Name, addresses (billing/shipping), phone number, and email.
Financial Info
Partial payment details, transaction confirmation (processed securely).
Transactions
Products purchased, viewed, returns, and wishlist.
Device Info
IP address, browser, network connection, and cookies.
ℹ️
Data Source:
This information is collected directly from you (account creation, order), automatically via cookies, or through third parties (payment partners).
This information is collected directly from you (account creation, order), automatically via cookies, or through third parties (payment partners).
⚙️ How We Use Your Data
1. Providing Services
To process payments, ship orders, manage your account, and handle returns.
2. Marketing
To send you promotional offers (email/SMS) and display relevant ads based on your interests.
3. Security
To detect fraud, secure payments, and protect your account.
🔗 Sharing and Third Parties
We may share your data with third parties essential to the store's operation:
- Service Providers: Carriers, payment processors, IT services.
- Marketing Partners: For targeted advertising (based on your preferences).
- Legal Obligations: In case of request by authorities or to protect our rights.
🛍️
Powered by Shopify:
Our store is hosted by Shopify. Your data is transmitted and processed by Shopify internationally to ensure service. Shopify also uses certain data to improve its own services. Learn more about Shopify's policy.
Our store is hosted by Shopify. Your data is transmitted and processed by Shopify internationally to ensure service. Shopify also uses certain data to improve its own services. Learn more about Shopify's policy.
⚖️ Your Rights and Choices
Depending on where you live, you have rights regarding your personal data:
Right of Access
Request to see the data we hold about you.
Right to Erasure
Request the deletion of your personal data.
Correction
Correct inaccurate information.
Unsubscribe
Opt-out of marketing communications via the "unsubscribe" link in our emails.
🔒 Security and Minors
Although no method is 100% secure, we take security seriously. We advise you never to share your passwords.
Children: Our services are not intended for minors under 16 (or the local age of majority). We do not knowingly collect their data.
📞 Questions about your data?
For any request or complaint regarding privacy, please contact us:
Email: servicecommercial@ivorysunci.com
Mailing Address:
IVORYSUN
4 Boulevard de l'Indenié
Abidjan, Côte d'Ivoire